Inbound Customer Support
Deliver exceptional customer care around the clock with trained agents who represent your brand.
- ✓ 24/7 customer care
- ✓ Multilingual support
- ✓ Omnichannel communication
Global BPO & Call Center Excellence
Scale Your Customer Experience With Global Support Teams
Based in Islamabad's thriving tech hub, we provide world-class, 24/7 outsourced customer support, lead generation, sales, and virtual assistant services to enterprise clients across the US, UK, EU, Canada, Australia, UAE, and Mexico.
CONVERSIQ Command Center
LIVE
Global Support Coverage
24/7/365
Worldwide
Monthly Interactions Handled
0
Enterprise scale
Average CSAT Score
0
Industry leading
Global Network Activity
Real-time
SA
Sarah A. — Inbound Support
Handling call • 4:32 elapsed
MK
Marcus K. — Outbound Sales
Lead qualified • CRM updated
Trusted by enterprises across industries
TechCorp Global
MediHealth Systems
CloudScale SaaS
RetailMax Commerce
Apex Financial Group
TechCorp Global
MediHealth Systems
CloudScale SaaS
RetailMax Commerce
Apex Financial Group
Technology
Healthcare
SaaS
E-commerce
Finance
Our Services
Enterprise-Grade BPO Solutions
Comprehensive outsourcing services designed to scale your operations and elevate customer experiences worldwide.
Outbound Sales
Drive revenue growth with strategic outbound campaigns and skilled sales professionals.
- ✓ Cold calling
- ✓ Upselling
- ✓ Customer retention
Lead Generation
Fill your pipeline with qualified prospects through targeted B2B lead generation strategies.
- ✓ B2B lead generation
- ✓ Prospect qualification
- ✓ CRM management
Appointment Setting
Convert prospects into meetings with professional scheduling and calendar management.
- ✓ Calendar management
- ✓ Meeting scheduling
- ✓ Sales appointment booking
Technical Support
Resolve technical issues efficiently with tiered support teams trained on your products.
- ✓ Tier 1 support
- ✓ Tier 2 support
- ✓ Troubleshooting
Live Chat Support
Engage customers in real-time across digital channels with instant response capabilities.
- ✓ Website chat
- ✓ Social media support
- ✓ Real-time engagement
Virtual Assistant Services
Streamline back-office operations with dedicated virtual assistants handling administrative tasks.
- ✓ Administrative support
- ✓ Data entry & email management
- ✓ Back-office operations
Why Choose Us
Built for Enterprise Scale & Trust
CONVERSIQ Global combines human expertise with cutting-edge technology to deliver outsourcing solutions that Fortune 500 companies rely on. Connecting Businesses With Customers Worldwide.
Partner With Us24/7 Coverage
Round-the-clock operations across all time zones
Multilingual Agents
Support in 40+ languages worldwide
Dedicated Teams
Agents trained exclusively on your brand
Scalable Operations
Scale up or down based on demand
CRM Integration
Seamless integration with your tech stack
Data Security
SOC 2, GDPR, and HIPAA compliant
Quality Assurance
Continuous monitoring and coaching
AI-Assisted Support
Smart routing and agent assist tools
Elite Talent Pool
We recruit top-tier, university-educated professionals with native-level English fluency and deep cultural alignment, ensuring your customers experience seamless, high-quality interactions.
Centralized Excellence
Operating from a single, highly secure hub in Islamabad allows us to maintain strict quality control, rigorous data security, and offer highly competitive enterprise pricing.
Global Markets We Serve
Global Markets We Serve
From our centralized, state-of-the-art operations center in Islamabad, our highly trained teams provide seamless, culturally aligned support to customers in:
United States
EST/PST Timezone Coverage • Fluent English & Spanish
Canada
EST/PST Timezone Coverage • Fluent English & French
United Kingdom
GMT Timezone Coverage • British English Proficiency
European Union
Multilingual Support Capabilities
Australia
AEST Timezone Coverage • Fluent English
United Arab Emirates
GST Timezone Coverage • Fluent English & Arabic
Mexico
CST Timezone Coverage • Fluent Spanish
0%
Customer Satisfaction
0
Customer Interactions
24/7
Support Coverage
0
Industries Served
Our Process
From Discovery to Deployment
A proven four-step framework to launch your outsourced operations quickly and efficiently.
01
Discovery Call
We learn about your business goals, current challenges, and specific requirements for a tailored solution.
02
Strategy Planning
Our experts design a custom outsourcing strategy including team structure, KPIs, and technology integration.
03
Team Setup
We recruit, train, and onboard dedicated agents who become an extension of your brand.
04
Launch & Optimization
Go live with continuous monitoring, quality assurance, and ongoing optimization for peak performance.
Industries
Specialized Expertise Across Sectors
Industry-trained agents who understand your domain, compliance requirements, and customer expectations.
Technology
Technical support, SaaS onboarding, and product troubleshooting for software companies.
Healthcare
HIPAA-compliant patient support, appointment scheduling, and insurance verification services.
SaaS
Customer success, subscription management, and user onboarding for cloud platforms.
E-commerce
Order support, returns processing, and live chat for online retail and marketplace brands.
Finance
Secure account support, fraud prevention, and compliance-ready financial services operations.
Enterprise & More
Custom BPO solutions for telecommunications, insurance, travel, and other enterprise verticals.
Testimonials
Trusted by Industry Leaders
See what enterprise clients say about partnering with CONVERSIQ Global.
★★★★★"CONVERSIQ transformed our customer support operation. We scaled from 50 to 500 agents in six months while maintaining a 97% CSAT score. Their dedicated team model feels like an extension of our own company."
★★★★★"The multilingual capabilities across EU and Middle East markets were exactly what we needed. CONVERSIQ's agents handle complex financial inquiries with precision and compliance we couldn't achieve in-house."
★★★★★"Our outbound sales pipeline grew 340% after partnering with CONVERSIQ. Their lead generation and appointment setting teams are professional, persistent, and consistently deliver qualified meetings."
FAQ
Frequently Asked Questions
Everything you need to know about partnering with CONVERSIQ Global.
We offer comprehensive BPO services including inbound customer support, outbound sales, lead generation, appointment setting, technical support, live chat support, and virtual assistant services — all available 24/7 across multiple regions.
Our secure, centralized operations center is based in Islamabad, Pakistan. From this hub, our university-educated, highly fluent teams serve a global client base, providing seamless, 24/7 support to markets across North America, Europe, Australia, and the Middle East.
Most dedicated teams can be recruited, trained, and operational within 4–6 weeks. For urgent requirements, we offer accelerated onboarding programs that can deploy agents in as little as 2 weeks.
Yes. We integrate seamlessly with Salesforce, HubSpot, Zendesk, Freshdesk, Microsoft Dynamics, and most major CRM, ticketing, and telephony platforms. Our technical team handles the full integration setup.
CONVERSIQ Global maintains SOC 2 Type II certification, GDPR compliance for EU operations, and HIPAA-compliant processes for healthcare clients. All agents undergo security training and operate within encrypted, monitored environments.
We offer flexible pricing models including per-agent monthly rates, per-interaction pricing, and hybrid models tailored to your volume and service requirements. Contact us for a custom quote based on your specific needs.
Contact Us
Get Your Free Consultation
Tell us about your outsourcing needs and our team will design a custom solution for your business. No commitment required.
- Free 30-minute strategy consultation
- Custom proposal within 48 hours
- No obligation, enterprise-ready solutions
Thank You!
Your inquiry has been received. Our team will contact you within 24 hours to schedule your free consultation.